Shazam ATM / ShazamChek Card Disclosures

ELECTRONIC FUND TRANSFERS - YOUR RIGHTS AND RESPONSIBILITIES

Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. 

Keep this notice for future reference.

SHAZAM ATM Transfers - types of transfers, dollar limitations, and charges - 

You may access your account(s) by ATM using your SHAZAM ATM card and personal identification number or SHAZAMChek card and personal identification number, to:

  1. Get cash withdrawals from checking account(s)---you may withdrawal no more than $300.00 per day.
  2. Transfer funds from savings to checking account(s) or transfer funds from checking to savings account(s).
  3. You may get information about the account balance of your checking account(s) or your savings account(s).

**Some of these services may not be available at all terminals.

Types of SHAZAMChek Card Point-of-Sale Transactions - 

You may access your checking account to purchase goods (in person or by phone), pay for services (in person or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that you can do with a credit card (that a participating merchant will accept with a credit card).

Point-of-Sale Transactions - dollar limitations - Using your card:

You may not exceed $500.00 in transactions per day, or the predetermined  limits set by the bank. 

FEES

  • The maintenance charge for your card (whether or not the card is used in the period) is $1.50 per month.
  • We will charge you $8.00 for a new SHAZAM ATM or SHAZAMChek card personal identification number. 
  • We will charge you $8.00 to replace a lost SHAZAM ATM or SHAZAMChek card.
  • We will charge you $15.00 to replace a stolen SHAZAM ATM or SHAZAMChek card.

At ATM’s we own or operate:

  • There are no transaction charges for inquiries, transfers or cash withdrawals.

At ATM’s owned or operated by others:

  • There is a Kendall State Bank transaction charge of $1.50 per transaction or  cash withdrawal at these ATM’s.
  • You may be charged a fee by the operator or owner of the machine and/or by an  automated transfer network.
  • Chargeback will only be submitted for transacation(s) greather than $50.00.

DOCUMENTATION

  • Terminal transfers 
    • You can get a receipt at the time you make any transfer to or from your  account using one of our automated teller machines or point-of-sale terminals.
  • Periodic statements
    • You will get a monthly account statement from us for your checking account.
    • You will get a monthly account statement from us for your savings account, unless there are not transfers in a particular month. In any case, you will get a statement at least quarterly.

CONFIDENTIALITY

We will disclose information to third parties about your account or the transfers 
you make:

  1. where it is necessary for completing transfers; or
  2. in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
  3. in order to comply with government agency or court orders; or
  4. if you give us written permission.

FINANCIAL INSTITUTION’S LIABILITY

Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

  1. If, through no fault of ours, you do not have enough money in your account to make the transfer.
  2. If you have an overdraft line and the transfer would go over the credit limit.
  3. If the automated teller machine where you are making the transfer does not have enough cash. 
  4. If the terminal or system was not working properly and you knew about the break-down when you started the transfer.
  5. If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
  6. There may be other exceptions stated in our agreement with you.

UNAUTHORIZED TRANSFERS

(a) Consumer liability.

(1) Generally. Tell us “AT ONCE/IMMEDIATELY” if you believe your card and/or code has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all of the money in your account (plus your maximum overdraft line of credit). If you tell us within 4 business days, you can lose no more than $50 if someone used your card without your permission. (If you believe your card and/or code has been lost or stolen, and you tell us within 4 business days after you learn of the loss or theft, you can lose no more than $50 if someone used your card and/or code without your permission.)
If you do NOT tell us within 4 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $300.

Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. 

If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

(2) Effective January 1, 1998, Additional Limits on Liability for SHAZAMChek card, when used for point-of-sale transactions. You will not be liable for any unauthorized transactions using your SHAZAMChek card, when used for point-of-sale transactions, if: (i) you report the loss or theft of your card within 24 hours of when you discover the loss or theft, (ii) you can demonstrate that you have exercised reasonable care in safeguarding your card from the risk of loss or theft, (iii) you have not reported to us two or more incidents of unauthorized use within the prior twelve month period, and (iv) your account is in good standing. If any of these conditions are not met, your liability is the lesser of $50 or the amount of money, property, labor, or services obtained by the unauthorized use before notification to us. “Unauthorized use” means the use of your debit card by a person, other than you, who does not have actual, implied, or apparent authority for such use, and from which you receive no benefit.

(b) Contact in event of unauthorized transfer. If you believe your card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed in this brochure.

ERROR RESOLUTION NOTICE

In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this brochure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

  1. Tell us your name and account number (if any).
  2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more  information.
  3. Tell us the dollar amount of the suspected error.

We will determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened. 

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. 

You may ask for copies of the documents that we used in our investigation.